The fundamental purpose of Contract Management is to ensure that the suppliers meet their contractual obligations, and that the contract requirements are successfully delivered. Therefore, to ensure that the suppliers deliver the contract effectively, those in schools who manage contracts must ensure they read and fully understand the contract terms and conditions, otherwise they will always be at a disadvantage should any issues arise.
Good Contract Management and service delivery also relies on effective supplier-customer relationships throughout the duration of the contract. Establishing a good working relationship with suppliers can benefit a business in the long run. Recognising their expertise and taking their advice will help to maintain confidence that they have your best interests at heart.
Negotiating contracts and managing supplier relationships however can be a daunting prospect, particularly for School Business Managers embarking on the procurement process for the first time. As a result, the Schools’ Buying Hub North West has created a number of useful resources to ensure schools have all the information required to manage their contracts effectively, which can be accessed on the right-hand side of the page.
Our guidance covers the key steps involved in managing contracts including:
To view and download the full buying advice guide which is full of useful tips and information about how to make your procurement decisions, you must be registered.